Coaching Log Essay Example | Topics and Well Written Essays - 1000 words

Coaching Log - Essay Example The coaching session began with motivational interviewing that would allow the coach to assess the client's needs as well as make the client aware of what her problem is. Motivational interviewing was again used to help the client realize the solution to the problem. Activity scheduling was then used to help the client create an action plan. In order to remove emotional obstacles like fear of failure or fear of rejection, the client was given problem-solving skills training before the session ended. The subject is a woman named Anne, who has graduated from college and has been working for a consulting company for almost two years now. She has been undergoing a lot of mood changes as well as sleeping disorders. At the beginning of the interview, motivational interviewing (MI) was used to draw out the client's problems and needs. Below, the coach asked some open questions and leading questions in order to help the client verbalize her problems and needs. When I was in college, I tried out a lot of sports. And, there was this one time when I got really hooked with judo. I loved the struggle and the challenge. I loved the way I set myself up for success by doing the right technique at the right time. And, I love the way I can find ways of turning things around when I am about to lose. And, I remember the first time I won a tournament. It was something that I worked hard on and succeeded in. I don't really know. ... And, I love the way I can find ways of turning things around when I am about to lose. And, I remember the first time I won a tournament. It was something that I worked hard on and succeeded in. What do you think would make you feel that way again I don't know. That is what I'm trying to look for. It's frustrating. I want to have some changes in my life but I don't know where to start. When do you usually feel this "emptiness" I don't really know. It just happens. It just hits me. Sometimes, it gets to me at work. It's like my days are always the same. And, I feel that there should be more to my life than this. And, when I get home, I come to an empty place. And, I feel afraid that this is what it's going to be like forever. And, I can't stand it. I want to have something more. Let's start with your workplace. Have you always felt this way about your work Of course not! I was excited. I couldn't wait to interact with the clients. And, I liked the fact that every single client was different. And, the projects I worked on were never the same. But then, after some time, I started feeling that I was saying the same lines and working on the same things. And, somehow, I felt that every day was the same. Why did you suddenly feel that way I don't really know. But, I guess, it's because I have the same approach for each client. The accounts that I'm assigned to are very different but my means of evaluating them and presenting my ideas to them are always the same. Somehow, I found myself doing the saying the same lines everyday. And, it has become very tiring. How can you change the way you see your job I don't know. Do you think you should quit your job No. I do love my job. It has

Should we drill for offshore oil Research Paper

Should we drill for offshore oil - Research Paper Example After its formation, it travels from the source rock onto the surface where it is trapped in impermeable layers of rocks and forms a reservoir. Reservoirs range in depth ranging from a hundred feet deep to thousands of feet below the surface. Others are found offshore covered with a lot of water and sediment. This product is called crude oil and is made up of carbon and hydrogen atoms that form highly combustible fuels. It also contains nitrogen, oxygen and sulfur and these three elements lower its quality, making it hard to work with. These hydrocarbons contain paraffin energy that produces gasoline, paraffin wax, and diesel fuel. In addition, an oil reservoir is a pool of these hydrocarbons that are below the surface in porous rock structures where they have accumulated. They are found in a few countries in the world and most of those in the Middle East with Saudi Arabia having the most oil deposits. It is considered a non-renewable resource as it cannot be replaced naturally, since its formation takes millions of years. Drilling is the most used method of oil extraction. Identification of the precise location of the oil begins the process. Geologists who use instruments like gravimeters and seismic surveys do this. Once the location is identified, drilling begins. When a steady flow is The drilling gun is made with explosive charges that enable oil to run through the holes in its casing. Once it has perforated properly, a tube is put into the well that allows the oil to run upwards. The tube is then sealed with a packer that is positioned along the outer part. The final step is placing a structure known as a Christmas tree that allows the flow of the oil to be controlled. Most of the extracted contains sediments that can be used for energy. If these sediments are not disposed, they can cause pollution. After the harvesting, the oil is pumped into oil tankers where it is transported to oil refineries to be refined into products useful

Strategies emerging market MNEs employ Essay Example | Topics and Well Written Essays - 3000 words

Strategies emerging market MNEs employ - Essay Example Their point is to achieve a certain level of competitive advantage, but such kind of advantage can hardly be generated if some essential strategies or strategic actions will not be employed. Concerning this point, it is important to create an illustration on how exactly some firms create strategies in order to generate their portion in the pie. Knowing how some firms established their market especially those new entrants is as good as finding how they initiate strategies in order to make a difference. Regarding this, the work at hand covers the points elucidating the unique strategies that the emerging market multinational enterprises (MNEs) employ in pursuing globalization or international expansion in comparison to the moves of MNEs from developed countries. The traditional MNE is characterised by foreign direct investment (FDI), which generally is all about firm-specific capabilities created at home country and momentarily expanded towards country-by-country way of internationalis ation (Guillà ©n and Canal, 2009). According to Guillà ©n and Canal, this model was most popular much of the post-World War II. However, today, new existing MNEs from emerging markets are trying to make a difference in order to go for an international expansion. Knowing what these strategies are is the main focus of the work at hand. Prior to this, it is also important to understand the traditional model of MNE first to provide the essential foundation of comparison to its new MNE counterparts comprising new emerging MNEs and those from developed economies. Understanding traditional model of MNE Strengths pertaining to technology, marketing and managerial capability were important common features of the old model of MNE during the post-World War II (Guillen and Canal, 2009). According to Guillen and Canal, advanced multinational firms in Japan, North America and Europe participated in this activity and eventually created their market share and initiated international expansion. Fi rst, one can spot the point that multinational companies rely on their ability to employ advanced technologies. The implementation of technology is important in the issue of globalisation or international expansion (Alvarez and Marin, 2013; Holm and Sharma, 2006). The transfer of technology was viewed a significant component of global expansion because that will have to ensure operation and formulation of product or service offerings sustained at the most convenient and fast-paced approach. On the other hand, the idea of initiating marketing strategy is founded by the ability of the firm to understand the needs in the market. However, the idea might be eventually confined within the basic consideration of subsidiary marketing knowledge as this can be the essential foundation on how to go for international expansion (Holm and Sharma, 2006). Finally, the traditional model of MNE has to include the concept of managerial capability, as this has significant impact on the resource profile of the subsidiaries (Manev, 2003). This will have to fuel the right decision-making process in order to sustain survival of the firm in the international setting where there are other potential factors to keep constantly in mind such as culture, politics, social concerns and other considerations. In addition to all of these, Guillen and Canal added that the traditional model of MNE employed traditional product differentiation strategies and vertically integrated structures. All of these have specific advantages as integrated along with the existing practices of the emerging market MNEs, but at some point they may also provide a significant explanation as to why the emerging market and developed economy MNEs may have outsmarted the traditional

Event management Case Study Example | Topics and Well Written Essays - 500 words

Event management - Case Study Example It involves comparing the actual operations of the organization and the planned operations. If deviations occur, they are accounted for, and the necessary steps taken towards mending the deviations from the plans (Oleg & Plamen, 2010). Human resources refer to the workforce employed by the organizations. It involves all the people employed to work in the organization. Human resource management involves the management of people at work in an organization (Josephat, 2011). The human resources in an organization include wage laborers and salaried workers. They implement the plans of the organization. They are checked for their performance in the controlling process. Logistics involves moving and handling goods. In other words, it entails managing the efficient flow of goods, as well as information from the origin to the point of consumption (Yung-yu & Wen, 2005). Logistics relates to the planning, control, human resource and risk management in that the flow of information or materials is planned for, controlled, are carried out by the human resources. Planning in logistics also entails the aspect of risk management. Risk management involves measures to avoid and mitigate risks. The aim is to prevent loss, reduce loss , and avoid risks and to finance the risks. For example, Edinburg Hogmanay’s risk management will involve avoiding accidents associated with fireworks. It will also entail measures to be taken in case the risk occurs. Firework display involves several risks. One of the risks is tipping over while firing. It becomes dangerous when the fireworks are fired towards spectators. Another risk is the shots going off at the ground level due to immature ignition or other faults (UKFR, 2014). It may cause serious damage to the people, especially if the safety distance is not observed. Part fired fireworks also pose risks. They are those fireworks that are not

Retail grocery industry in Australia Essay Example | Topics and Well Written Essays - 1000 words

Retail grocery industry in Australia - Essay Example There are a few publicly listed supermarket based chains, global operators and wholesaler managed chains that operate in the industry and offer grocery foods in varied retail formats. These assorted retailers contend with more than 30,000 specialty food offering businesses including shopfronts and multiple franchise based operators (Australian Government Department of Agriculture, 2013). The prime objective of this study is to analyse the retail grocery industry in Australia in keeping with micro and macro-economic factors. Market Structure–Production Sector Nature of Production Nature of production in any industry bears a major impact on the overall cost of the produced offerings owing to the fact that it entails crucial constituents such as value addition components, stock control and production operations. In terms of stages of production, it is determined that a number of goods pass through diverse stages of production. Mainly, there are three production stages categorised under primary, secondary and tertiary. Primary: This stage entails the extraction of different raw materials from the soil. In relation to grocery retail industry, the primary offerings include food as well as non-food items that are prepared from the scratch with the aid of procuring different raw materials (Bized, 2012). Secondary: This stage entails converting raw materials into other related offerings. With regard to grocery retail industry in Australia, the organisations focus on providing high quality processed products through the use of required materials (Bized, 2012). Tertiary: This particular stage involves services provided to the business and consumers. This phase is mainly identified as a part of service industry. The Australian grocery retail industry emphasizes efficient handling of variable costs arising from providing quality services by generating greater footfall in the stores by enhanced consumer footfall. It also focuses on ensuring economies of scale along wi th rendering in-store services (Bized, 2012; Australian Government Department of Agriculture, 2013). Factors Differentiating the Market Australian grocery retail market can be differentiated through three major factors that include price differentiation, product differentiation and market segmentation. The marketers operating in the grocery retail market in Australia aim to differentiate their offering by targeting high quality assorted products for their identified target markets. Price Differentiation: Price discrimination or differentiation is referred as the quality of an exporter to fix the price in terms of market scenario. This behaviour notifies the exporter to exchange the rate by changing the price of its products. In certain terms, it can be said that price discrimination is the theory of changing prices for different consumers. In Australian grocery retail market perspective, price discrimination plays a vital role. Price differentiation is essentially divided into three parts that include first-degree price discrimination, second-degree price discrimination and third-degree price discrimination. In Australian grocery retail market, the price discrimination is very much important for the strategies adopted by the suppliers

Human psyche Essay Example for Free

Human psyche Essay The urge to compete is a large part of the human psyche. When this sense of competitiveness is taken to the extreme, a war may erupt. Throughout the history of humanity wars have been waged, even before the advent of writing, when poets where there to capture their essence. The epic poem The Iliad by Homer describes a war that took place almost two thousand, seven hundred years ago. The Greek society in which Homer lived was considered more violent than any in existence today. This gave him all the inspiration needed to create an epic war poem. By revealing to the reader the futility and horror of war, Homers Iliad offers an excellent critique of society, more specifically the fragility of human civilization and the savagery of human nature, when under the extreme pressures of combat. This masterful piece of literature, although written in many centuries ago, has much insight on ancient Greek society that can still be applied, with a modern twist, to todays world. The style Homer used in his epic poem was unconventional and highly successful. Compared to many other novels or poem of its time, as well as most modern pieces of literature, The Iliad is much longer. This both helps and hinders the texts ability to convey the messages and meanings of war. In order to capture and preserve the audiences interest during such a long poem, Homer took the reader on adventures beyond the Trojan battle field and into the life of each individual solider. By doing this, the reader feels drawn into the story and shares the horrors and futility the Greeks faced during the Trojan War. A large part of Homers work is dedicated to war and battle scenes. The main reason for this is because many believed Greek society, which took place seven hundred years before Christ, was brutally violent. Fighting was an everyday occurrence and brought honour among the warriors. The Greek gods did not dissipate the violent society; in fact they encouraged it by demanding animal s acrifices as part of daily rituals. It is this bloodlust, along with Homers original style, that has made The Iliad popular and highly influential to this day. War stories depict, through their graphic imagery, the horrors and tragedies taking place during a battle and The Iliad is no exception. The Iliad is most effective at portraying the futility and horrors of war throughout the text with all the gory details. Homer does an excellent job at capturing the realism of each battle scene in over five thousand lines of prose, nearly one third of the poem. As critic Martin Muller points out in Fighting in the Iliad the poet and his audience like such [battle] scenes and their periodic occurrence require no greater motivation then bar-room brawls in a Western. The following quote illustrates Homers ability to evoke graphic images during a battle:  The shaft pierced the tight belts twisted thongs,  piercing the blazoned plates, piercing the guard  he wore to shield his loins and block the spears,  his best defense-the shaft pierced even this,  the tip of the weapon grazed the mans flesh,  and dark blood came spurting from the wound. (pg149, p2) This quote gives the reader a clear image of what is happening as the shaft wounds the unfortunate soldier. Homer also adds to the horrors of the war by telling us about the history of each individual solider before their death. With about two hundred and fifty names in the text, all with individual stories behind their life or death, the story may become murky but never unemotional. Many times a character will be introduced only to be killed off within the same chapter. This adds to the death, destruction and ultimately the horror of the war the Greeks and the Trojans are fighting. As well as reminding the reader of the horrors of war, Homer tells of the futility of fighting such a bloody battle. The sense of frustration and futility of the war is clearly sown as the Greeks fight the Trojans for more than nine years on end. With war comes death, a fact that resounds throughout the Iliad:  While Euchenor knew that boarding the ships for Troy  meant certain death: his father told him so  time and again the strong old prophet said that  hed die in his own halls of a fatal plague  or go with the ships and die at Trojan hands. (pg362, p3) In this quote, describing the life of a solider before he is killed, we see that his efforts during the war appear pointless. He could have met a similar dishonourable death by staying home and enjoying his life. Death represents the futility of fighting a war because it is the only guaranteed result. Monarch Notes tells that since death is a constant presence in life we may better see how men value their lives when they are close to that presence. Homer does an excellent job of bringing the reader down to the battle so that the futility of war can be closely felt.

Studying Management Information System Of Starbucks Information Technology Essay

Studying Management Information System Of Starbucks Information Technology Essay In this thrilling subject, i would be focusing on the Management Information System of Starbucks. It is no doubt that this firm in question, is one popular and well patronised firm amongst many. That being said, i would be doing justice to the very background of this organization in question and i would elucidate in tangible details their IT systems, schemes and practices and lastly, i would be recommending what i see fit to suite the organisation even in this era of technology. But before i proceed, i would like to briefly define MIS(Management Information System) MIS (Management Information System) This may be defined as a general word for computer systems in an enterprise or organisation which provides information or details on firms business operations. Its also refers to the people who manage and maintain these systems. Furthermore, in a large corporation, MIS or the MIS department refers to a central or centrally-coordinated system of pc expertise and management, and entire network of computer resources in a business organization (firm). Starbucks was first introduced in Seattles Pike Place Market in 1971. Back then, the company was called Starbucks Coffee, Tea ans Spices before change into what we have known today, Starbucks Coffee Company. Today, there are approximately 16, 706 Starbucks stores in 50 countries. The first ever Srabucks store in Malaysia opened on December 1998, located at KL Plaza, Jalan Bukit Bintang, Kuala Lumpur. Later, there are more than 115 Starbacks stores in Malaysia.Basically, their buyers will travel to Africa, Asia and Latin America to choose only the best quality of arabica beans. These high quality beans will be sent for roasting and production. Starbucks experts then only combine the roasted beans with Italian style expresso beverages to produce different type of cold and hot coffee beverages. The famous products introduced by Starbucks company and mainly can be found in all of its stores include more than 30 blends single-origin premier arabica coffees. As for their own signature of handcrafted beverages such as hot and iced expresso beverage, coffee and non-coffee blended beverages Vivanno smoothies, Frappuccino bottled coffee or blended and premium ice creams with the and brewed coffee and also tea product,Tazo Tea. Merchandises are also offered by Starbucks are coffee mugs and accessories. Customers not only can enjoy sipping their high quality coffee beverage but also indulging on baked pastries, sandwiches and cakes. The company focuses in providing a relax, comfortable atmosphere with modern fittings. It is an ideal place for hanging out with friends and families, with entertainment magazines to read. Most of the Starbucks company offer free wi-fi for their customers, so it is a great advantage to business people discussing on their work or students doing some research for assignments/ projects. POS P.O.S which stands for Point of Sale is a front-of-the-house system use by Starbucks company. Only employees with given authorization can access to this system such as Assistant Manager, Shift Supervisor, and Store Manager. Types of transactions can be made by the manager include paid in, paid out in the cases of emergencies or using the cash to buy supplies needed by the store. Other than that, making amendments for transaction mistakes in a form of refund. Important for inventory control as well. List of all food and beverages and merchandise sold are recorded in the P.O.S system. Wastage cost might as well be stored. All these vital information of dailys operation are transferred to a Management Work Station system to be analysed and evaluated. The information will be transform into a measurable data for decision making purposes. Manager Work Station (MWS) Manager Work station is the back of house computer system which prepares and sends all store information to adequately manage all parts of the store business. It brings access to real-time system wide reporting at store level. It shows all the various functions provided on the Intelligent Restaurant Information System (IRIS), of which some are only usable by partners with the accurate security. It helps the store manager to manage the store and also help the franchisees manage their entire market chain. It can be used in the office where there is a pc connected to an intranet of which is a private link channel for staffs to use the organization network that resembles the internet. It is required to log on with a passkey and ID to use the system. The system detects security level and allows using the method assigned to the security level. The staff can only use the time button option, which is a method that saves staff clock in and out for lunch and shifts. A begining of day and end of day is also saved into the very system on a daily bases. Shift managers can use cash control methods that are used to count cashboxes, change or fix transactions and to make ready everyday bank deposit. A menu of available reports is provided on a report menu. The Store manager can use these reports to follow sales, check customer transactions within various hours range, to view sale by product category, to save wastage, to carry finance audit. All these informations are relevant to Store Managers for them to pin out business requirements and customer needs, to check peak time in the store, to maximize or change product ordering, to manage wastage and monitor stock and choose whether it is necessary to reduce labour. Managers can use staff information and personal records in the work station, they can place new partners, cut off partners, manage employee records, watch employees training and process payroll. The payroll process carries over details to the support centre in order to pay partners. Store Manager and the shift supervisors can use the IRIS System to process electronic ordering for food, stationery, packaging. Hardware Example of hardware used for the computer system in Starbucks company include ISDN (Integrated Services Digital Network) modem and speed touch cable modem. These two are connect the Starbucks computer system to its retail network system. Wireless internet connection by T-mobile allows consumers to have the access of the available wireless network. Cisco Wireless and Cisco Routers are the type of equipment used as well. Other hardware output devices used include printers to process receipts. For security purposes, chips and pins for the payment made by credit card or debit card. A confidential security number (Pin number ) is required when making payment by either of these two cards. No signing is required. Further more, the Starbucks firm, uses Intel based systems and fast Computers. In terms of functionality, the Starbucks firm is bent on getting hardwares(PC) that have great and outstanding specifications to avoid slow down on business. A sample spec would be: A PC with 512 Memory or 1GB. And A flat screen monitor and processor speed of 2.40GHZ and a HDD of 150GB to 200GB. The company has a nac for greater heights that why its no surprise that Starbucks is doing greatly well in terms of their ability to maintain their standards. Software OS (Operating System): As we all know, the I.T age is springing forth with lots of softwares and technology all with the focus of improving the lives of humans in all ramification of life. Having said that, the Starbucks company makes use of Windows based softwares for their computers which is categorized in the hardware section. They run applications that aid their business. Example POS, Excel and others. Excel is often used for their spreadsheet needs. When it comes to system software for driving their hardwares, they run windows XP or 7. Current themes and practices This Starbucks new idea of POS was introduced earlier this year and only available in all 6,800 Starbucks stores in the United States. This process only applicable to consumers with Blackberry or iPhone. The first steps will require consumers to download the Starbucks Card Mobile Application to their phones. Once he / she enters their registered Starbucks gift cards number into their phone and when they obtained the application, the card number is automatically saved. Consumer upon arriving at Starbucks counter can just inform the employee to make payments for their order via mobile phone. He / she then opens up the Starbucks Card Mobile Applications, choose the payment screen in the application where the 2D bar code appear showing the consumers Starbucks card. When this process is completed, Starbucks employee will key in payments made by mobile phone in the P.O.S system and asked the consumer to place their phones under the customer facing imager for scanning. The 2D bar-code is de tected and treated the transactions in the likes of a giftcard, based on the normal payment verification procedures. Consumer can just enjoy their coffee once the transaction is done. However, there are some setbacks of this new P.O.S strategy implemented by Starbucks. First, not all retailers practice the use of stored value card or known as giftcard. Secondly, Starbucks focuses on potential users with key smart phones, such as iPhone and Blackberry. It only covers the consumer demographic of savvy consumers at the U.S where most the people are iPhones and Blackberry users compared to consumers in Malaysia. Not all Starbuckss mobile payments scheme is negative since this methods of payment can actually help Starbucks to cover up the cost of operational system, able to record loyalty data of consumers and balance of cash as well. Since payments are charged on the consumers giftcard, means that the 2D bar-code payment system is actually connected to the card. Besides, payment made th is way is different compared to the legislation for payment made by credit card or debit card . Evaluation: 4).Starbucks also runs a high scale of management in handling their I.T related issues. They are I.T aware such that, they have good network services. An example would be, Starbucks offers free WIFI Zone. An attraction for a customer on the move. The firm has VOIP services for communication with other chains around the globe. As we live in a net centric age, Starbucks has made it a perfect fit, to incorporate most I.T business related schemes into their business. A good analyses on this company, would however show us that Starbucks uses the I.T based things to build their customer range. It is however no secret that most competitors have based their examples on companies in the likes of Starbucks. Some practices in Starbucks, include some discount sales issued by the management. A customer however sees this as a grand opportunity to have a 50%(Percent) discount on whatever he buys and also enjoys free internet. This indeed is a wise practice. The ManagementInformation system has in many ways, made things easy for staffs. Most messages to staffs are communicated via the network. As fore mentioned, Starbucks uses intranets and internet(Voip). This helps in forwarding swift messages to workers in the company. In addition to the newest development of MIS, payments made via mobile phones currently introduced in the Unites States is also one of the best P.O.S strategies to reduce the cost of operation. This company also makes judicious use of their MIS by running web based adverts and all. The firm keeps its customers continuously aware of products and new recipes that might be tried in a given time. Thus, their market base increases undoubtedly. Marketing Analysis: Retails: Recommendation: In my opinion having patronised Starbucks from time to time, i would suggest the following: Starbucks should try in purchasing a reasonably fast internet with low traffic. They should try to maintain their hardwares and try upgrades from time to time, to avoid being left out in the dark age of slow computing. They should employ staffs that are more I.T learned to avoid difficulty in system operations. They should embrace more of touch screen services. And what i mean is, buying gadgets(hardwares) that provide self service for each customer. The MIS should continually see to it that customers are intrigued by the brilliant I.T based services that Starbucks provide thus leaving the customers spell bound to return and purchase more items . They could also provide on screen advertisements for new generation hardwares this in itself, could be an avenue for Starbucks to get paid for advertising for I.T firms in the cities and wherever . They could also make a web based system, that would enable customers to order online to ease driving out of the office at lunch. Conclusion: At this juncture, it is important that i reiterate that it is of immense importance that the MIS in Starbucks embraces more heightened technology hardwares to ease the work load and the number of staffs. We all in the world are aware of the generation of computers. This promises to be huge and phenomenal turn in every industry especially industries like Starbucks. As we see Managements improve their information systems, it would be an important part for Starbucks to play in their MIS. With an improved and well balanced MIS, Starbucks has what it takes to battle up for the future even competitors. Time is of the essence for firms like Starbucks this is because each day slips away and more upgrades are made to databases. To this end, i would beseech Starbucks, to keep up the very good work and embrace a new era of improved management systems. Thus increasing their profit base and client base.